Welcome to the DelAireDirect Appliance Solutions website. Protecting your private information is our priority, and this privacy policy outlines our practices regarding the collection, use, and sharing of your information in compliance with U.S. law.

Information Collection

We do not collect personal information unless you provide it to us voluntarily, such as when you fill out our service request form. The information collected may include your name, phone number, email address, and any other details you choose to provide. We may also collect non-personal browsing data through cookies or web beacons to improve our website's user experience.

Information Usage

By contacting us, either by phone or through our service request form, you agree to allow DelAireDirect Appliance Solutions and our trusted partners to contact you via phone, email, or text for service-related purposes. We use the information you provide to facilitate the services you request and to enhance the quality of service we provide. Non-personal browsing data is used solely to improve the functionality and user experience of our website.

Information Sharing

Your personal information may be shared with our trusted partners strictly for operational and service needs. We do not sell, rent, or lease our customer information to third parties. Rest assured that all entities with which we share your information are committed to protecting your privacy.

Dispute Resolution

By using our website or our services, you waive your right to sue us or take any legal action beyond direct negotiation for disputes related to the website or services. Should a dispute arise, you agree that the maximum compensation for any claims is limited to $100. Additionally, you bear your own legal fees and expenses in the event of a dispute.

Opt-Out & Contact Information

If you do not wish to receive marketing communications or if you wish to raise any questions about this policy, please contact us at (310) 742-5244.

Changes to this Privacy Policy

DelAireDirect Appliance Solutions reserves the right to change this Privacy Policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

This policy is effective as of the date last modified. Please review this policy periodically for any updates or changes.